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South College IT Processes and Forms

New Hire IT Request Process

  1. Dean / Department Head will fill out the South College User Request Form for the new employee.
  2. Submit the form, electronically and hard copy, to the Vice President of IT/Facility.
  3. The Vice President of IT/Facility will send all new user login information via e-mail to the Dean / Department Head.
  4. The Dean / Department Head is responsible for communicating all pertinent login information to the new employee.
  5. IT will schedule the install of any IT hardware needed (new PC, phone, etc.) and will notify the Dean / Department Head when completed.

Software Request Process

  1. Download and complete the South College User Request Form. Please note that supervisor approval is required for any software request as evidenced by signature on this form.
  2. Submit the form, electronically and hard copy, to the Vice President of IT/Facilities.  IT approval for any software request is also required.
  3. Once all neccessary approvals are obtained, IT will contact you to schedule the install.

Hardware Request Process

Any employee requesting new hardware should contact his/her Dean / Department Head.  Neccessary request as determined by the Dean / Department Head should them be discussed with the Vice President of IT/Faculities.

Access Card and Office Key Request Process

  1. Download and complete the following form: South College Key / Access Card Control Form
  2. Submit this form, electronically and hard copy, the Vice President of IT/Facilities.
  3. Once approved, the key/access card and upon employee signature of the above form the key/access card will be delivered to the Dean / Department Head.  The Dean / Department will then issue the key/card to the employee.

 


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South College® | 3904 Lonas Drive | Knoxville TN 37909

Please call 1-865-251-1800 for more information.