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South College Live@edu FAQ

 

1. What are the benefits of Live@edu?

Live@edu offers students at South College a variety of e-mail, communication & productivity tools all bundled into one package. Some of the features include:


  • Email with 10GB storage
  • Skydrive with 25GB storage
  • Office Online Doc's
  • Outlook Calendar
  • Instant Messenger

For a complete listing of available services, please visit the Live@edu services list.

For detailed information & video tutorials on the various features of Live@edu, please visit The Live@edu training page and click the "Use" tab.

2. How do I access my Student E-mail?

You can access your student e-mail from any web browser by going to the "Email Live@edu" link located above on the right.


For all students, when logging in to your student e-mail, you must use your full email address with “@my.southcollegetn.edu” to log in. The full e-mail address is your Windows Live ID.

3. Am I required to use my South College Student E-mail?

Yes, you are required to use your student e-mail because all college / instructor electronic communication will be sent to your student e-mail address.

4. What happens if I forget my password?

Create a Help Desk ticket to request assistance in resetting your password.

5. Can I use other e-mail programs like Outlook to read e-mail?

Yes, Live@edu supports several different POP3 and IMAP4 email programs. The features supported by each email program may vary.  For more information, please visit the POP/IMAP e-mail client setup page.
  

6. Can I access e-mail from my Android or IPhone?

Yes, please use the following guides to set up your phone:

  • Android e-mail setup guide
  • iPhone e-mail setup guide

7. Does Live@edu have any message, mailbox, or recipient limits?

Live@edu e-mail does have some e-mail limits, please visit this page
for more information.

8. Where can I find additional Live@edu help?

Additional help resources can be found on the Microsoft Outlook Help Page
.

9. Can I use my account after I graduate?

South College will keep your e-mail account active for 1 year after graduation.

 

 


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South College® | 3904 Lonas Drive | Knoxville TN 37909

Please call 1-865-251-1800 for more information.