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Papercut is the print management system used by South College for library, computer lab, and personal laptop printing and photocopying.

The Papercut software allows students to view their print/copy account balance, add money to their account, view their printing and photocopying history, and request refunds.

Students add money to their account by purchasing $5 or $10 cards from the South College Bookstore or the library at either South College campus.

Redeem a print card

To redeem a print card, the student should log in to their print/copy account (http://scsprint.southcollegetn.edu:9191/app) using their Student Portal login and password. This link is available on the desktop of each of the library and computer lab computers.

In the menu to the left, click "Redeem card".

Redeem card

Next, enter the print card string of letters and numbers including the dashes. Click "Redeem Card" and the page will refresh. A green check mark will appear at the top of the screen indicating that the card was redeemed.

redeemed

In the menu to the left, click "Summary" to view the new balance.

Request a refund

Students who would like to request a refund should do so through their Papercut account.

To request a refund, the student should log in to their print/copy account (http://scsprint.southcollegetn.edu:9191/app) using their Student Portal login and password.

In the menu to the left, click "Recent Print Jobs".

recent print jobs

Find the print job in question and click "Request Refund" in the right hand column.

request refund

Enter the requested refund amount (full or partial) and a detailed explanation of why the refund is requested.

why requested

Refund requests are reviewed regularly by the IT department and approved or denied on a case-by-case basis.

 

Web Printing

Web Printing allows students to upload documents from a web browser and print to any of the student printers located on either campus. Please see the instructions below for a detailed step-by-step guide.

Web Printing How-to

iPad Printing

iPad printing is now available at the South College Parkside campus. Please see the instructions below for a detailed step-by-step guide.

iPad Printing How-to

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